Proline Products - Thule Bike Racks, Yakima Roof Racks, Malone Kayak and Canoe Carriers and Ski and Snowboard Rack Retailer
Secure online shopping (SSL Data Encryption)
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  round corner.gif (142 bytes)                  GENERAL HELP, FAQ's  AND ONLINE ORDERING INFORMATION


  Details: Below you will find help in answering your questions
about online ordering, and security and privacy concerns.
Car Rack Special Offer
   Product Listing
  Bike Racks
  Roof Racks
  Ski Racks
  Canoe & Kayak Racks
  Cargo Management
  Cargo Carriers
  Hitch Mount Racks
  Hitch Accessories
  Pickup Truck Racks
  Rear Trunk Racks
  Roof Accessories
  Surfboard Racks
  Truck Bed Rails
  Truck Tie Downs
  Vehicle Pet Barrier
  Window Graphics

Clearance Deals
  Gift Certificates

  Contact Us

Special Offer - car racks
Online Shopping Help


When you first enter the shop, you are assigned a shopping cart that holds your purchases. Whenever
you see an item that you want to purchase, you can add it to your cart by entering the number of items
to add and clicking on the "Add to Cart" button for that item. The program will then show you the
contents of your shopping cart, including the item(s) that you just added.

At any time, you can view or change the contents of your cart by clicking on the "View Cart" link at the
top of the page. You can remove items from your cart by simply setting the quantity to zero and
updating your cart.

When you have finished collecting items to purchase, you can click on the "Checkout" link at the top of
the page. You will be given the chance to verify your purchase before proceeding to checkout. If you
prefer to mail or fax your order in , you will be given a chance to print an invoice to mail in or fax to our
facility. Otherwise, your order will be sent to our secure webserver to collect your payment and shipping

If your browser accepts cookies, you will be able to come back to your cart and any items in your cart will still be waiting for you, up to when the cookie expires. Most common versions of the Netscape and Internet Explorer browsers will accept cookies unless you tell them not to. If your browser does not accept cookies, or if you return after the cookie expires, you will be assigned a new cart when you return.
   Monthly Specials IS MY ORDER SECURE?
Monthly Special - Roof Racks
Monthly Special - Auto accessory
Yes. The shopping program is designed to run on an insecure server while you gather your purchases. It will not collect any information about you while running in insecure mode. When you are ready to make your purchase, you will be transferred to a secure server and then you will be asked to provide shipping and billing information. Your private data will be encrypted before sending it back to Proline Products, Inc. For more information regarding security while shopping on our online store, please check our Security and Privacy section of our website.

special offer - Cartop Racksspecial offer - Rooftop Carriers
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